We will keep your records safely
This practice complies with the Data Protection Act (1998) and General Data Protection Regulation (GDPR) 2018. This means that we will ensure that your information is processed fairly and lawfully.
What personal information do we need to hold?
Why do we hold this information?
We need to keep accurate personal data about patients in order to provide you with safe and appropriate dental care. We also need to process personal data about you if we are providing care under NHS arrangements and to ensure the proper management and administration of the NHS.
We are required to retain your dental records, X- rays and study models while you are a patient of this practice and after you cease to be a patient, for at least eleven years or until age 25, whichever is the longer.
Your information is held in the practice’s computer system and in a manned secure manual filing system. The information is only accessible to authorised personnel. Personal information will not be removed from this practice without the patients authorised consent.
Your personal information is carefully protected by the staff at this practice. All access to information is held securely and can only be accessed by regularly changed passwords. Data is encrypted and computer terminals are closed if unattended.
We may need to disclose your information
In order to provide proper and safe dental care to:
Disclosure will take place on a ‘need-to-know’ basis, so that only those individuals/organisations who need to know in order to provide care to you and for the proper administration of Government (whose personnel are covered by strict confidentiality rules) will be given the information. Only information that the recipient needs to know will be disclosed.
In very limited circumstances or when required by law or a court order, personal data may have to be disclosed to a third party not connected with your health care. In all other situations, disclosure that is not covered by this Code of Practice will only occur when we have your specific consent. Where possible you will be informed of these requests for disclosure.
The Dentist's are all individually registered with the ICO and their current registration can be requested if required.
The Practice Manager, Rohit Patel is the data protection officer and any queries should be directed to him by email if required.
High Street Dental Practice
102 High Street
|Mon||8:30 - 5:30|
|Tues||8:30 - 7:00|
|Weds||8:30 - 5:30|
|Thurs||8:30 - 5:30|
8:30 - 12:45
Closed for Lunch 1pm - 2pm
Tel: 01386 41569
If you would like to make an appointment please call us on 01386 41569. You can choose which dentist you would like to see at the practice but this will obviously depend on the appointment available.
For our registered patients call the surgery as early as possible and we will always try to accommodate you. An out of hours emergency service is available, please call 111.
Denplan Registered Patients Should Call 0800 844999 in an Emergency out of hours.